Experiences

jackie perdomo
jackie perdomo
01:53 25 Feb 21
I love them 🥰🥰🥰 they have great products so much selection and if at times you are on a budget they always make you feel you got a great deal. Thanks 😊
chris g
chris g
04:11 22 Feb 21
Everyone in the store is amazing. I've been in twice and everyone knew what I wanted when I asked. They have a huge selection of what makes Cali the best in the west. I think they call it "Roots" because everyone is down to earth but don't quote me on that. Just go in and see for yourself!
Fractured Speedy
Fractured Speedy
16:57 19 Feb 21
Matthew
Matthew
04:59 18 Feb 21
Breanna Thomas
Breanna Thomas
00:38 14 Feb 21
Best shop I've been to in Cali so far.
Kristin taylor
Kristin taylor
18:45 11 Feb 21
Cool shop. They have something for everybody's price range. They carry jeeters. ❤jeeters.
Bill Jenkins
Bill Jenkins
00:30 09 Feb 21
Roland Aviles
Roland Aviles
21:05 07 Feb 21
Julio Martinez
Julio Martinez
23:14 05 Feb 21
One of the most awesome shops I've been too and I enjoy check out different locations! It's a must to go during their happy hour 15% off, YYYEESS please!! Also awesome deals !!
Ron Marroquin
Ron Marroquin
06:05 30 Jan 21
2 X's I walked out upset. People don't seems happy to work there. That not my fault. You have a great day now...last time you see me there buddy... I'll take my money where they appreciate not hate...
Jose Hernandez
Jose Hernandez
13:13 24 Jan 21
Alex Horn
Alex Horn
00:29 21 Jan 21
Sean Reeves
Sean Reeves
23:04 20 Jan 21
Chris B
Chris B
04:26 20 Jan 21
Fast service every time on top of the fact that the good quality speaks for itself really
Jabneel Flores
Jabneel Flores
02:32 08 Jan 21
Edgardo Haro
Edgardo Haro
03:24 04 Jan 21
Gene Gonzales
Gene Gonzales
21:57 03 Jan 21
Weed is great here.
Carlos Velasco
Carlos Velasco
02:42 01 Jan 21
A little pricey but it's because they are super legit and have a great selection. Ask for Skippy if you want a knowledgeable answer to any of your inquires.
Miriam Corona
Miriam Corona
23:28 31 Dec 20
Palo Яoy Henderson
Palo Яoy Henderson
04:36 28 Dec 20
Margo Lopez
Margo Lopez
14:04 25 Dec 20
Tim Abad
Tim Abad
07:49 24 Dec 20
The selection here is insane. They have a huge selection of flower, but what I like the most is their variety of different cannabis products. Drinks, edibles, oils, you name it. Personally I love the Kanha gummies. They hit within 15 minutes. Super effective. Incredible.
Allan Romero
Allan Romero
00:04 22 Dec 20
EXELENTE SERVICIO AMIGABLE Y BUENOS PRECIOS... Y SOBRE TODO MUY LIMPIO ...
Raul Cervantez
Raul Cervantez
17:38 21 Dec 20
J Kameenui Akau
J Kameenui Akau
00:50 18 Dec 20
There was a rude person checking ids ruined the vibe from the start went in and then left decided to give my buisness to another place where I didn't feel judged from the start
Nikki Cheeks
Nikki Cheeks
01:54 17 Dec 20
The Suicide Sweetheart Corner
The Suicide Sweetheart Corner
06:06 15 Dec 20
Really enjoy doing business here. Friendly staff, clean environment, good inventory, and they offer receipts if you would like to itemize for medical expenses.I like they offer a happy hour from 6am-10am and again from 2pm-6pm, rotating vendors with special deals and comps; and at times a discount table. Bring your own zipper bags from previous visits to save a new bag and a buck.I'd recommend this place for the receipts alone, but overall for being upbeat with a positive vibe. Definitely one of my favorites!
Edward Tompkins
Edward Tompkins
22:14 11 Dec 20
Employees have always been great. The "store manager" that I met today, Isha, made me change my view of this store.I was early for happy hour by 10 minutes and the employee was attempting to help me resolve the issue of missing the discount.Isha approached and seemed agitated about the situation. She verbally reprimanded the employee....and me in front of customers about the no refund policy that the employee asked ME if he could fix!Embarrassed for myself and the employee, I just left. I'll take Roots off the GoTo list.Maybe you should handle the customer first, then reinforce store policy with employees away from paying customers.
Rito Sigala
Rito Sigala
05:18 11 Dec 20
I usually come here in morning after work and everyone is so pleasant and in a good mood. Very helpful staff from the guard all the way to the budtenders
Camielle WeetlyGray
Camielle WeetlyGray
02:26 10 Dec 20
Always has great service and deals. Safe and fun ambience.
Geraldine rivas
Geraldine rivas
04:07 06 Dec 20
The customer service in itself is amazing! So much inventory to choose from. I needed a little help picking and choosing the product I needed thus, being my first time, I received the attention and help. So much knowledge of each product was known and that is great. Great service if you ask me. I greatly appreciate the time and patience that was dedicated to listen to my needs. I want to thank Roots LA for great service and product.
Jared Jackson
Jared Jackson
00:43 26 Nov 20
Good spot
Shawnee May
Shawnee May
19:03 24 Nov 20
Thainá Alves
Thainá Alves
02:30 23 Nov 20
j b
j b
06:27 21 Nov 20
shaun frazier
shaun frazier
23:00 16 Nov 20
Lamar Mclin
Lamar Mclin
03:18 16 Nov 20
Great store staff very helpful got some nice smoke
john bulnes
john bulnes
22:08 14 Nov 20
Henry 12 Solstice 21
Henry 12 Solstice 21
06:52 08 Nov 20
Great deals
Morgan Simmons
Morgan Simmons
05:25 06 Nov 20
Dylan Tucker
Dylan Tucker
18:54 29 Oct 20
Great place, friendly service, great products and prices
Kalli Bellz
Kalli Bellz
04:13 28 Oct 20
Martin L
Martin L
06:58 27 Oct 20
Maria Domacasse
Maria Domacasse
04:36 27 Oct 20
You know your staff are nice and friendly but the pot is not all that good! I’m a cancer patient all I do is smoke but very disappointed the last couple of times very dry not fresh and it’s not cheap I paid $69 and some change for 3.5 grams not cool doesn’t smell good doesn’t taste good!!
Edouard Sooh
Edouard Sooh
05:25 25 Oct 20
miss francillon
miss francillon
04:35 25 Oct 20
they have a lot of selections to choose from
Sophie Gaston
Sophie Gaston
08:16 23 Oct 20
Hana Landaverde
Hana Landaverde
22:19 20 Oct 20
EricEric EricEric
EricEric EricEric
15:12 19 Oct 20
Squirrel Of Hearts
Squirrel Of Hearts
08:05 18 Oct 20
Really friendly service with good hours of operation. Would like to see a rewards program of frequent buyer discounts and comps added but am content with their happy hour prices.
simon cole
simon cole
21:01 13 Oct 20
Aren Minassi
Aren Minassi
01:30 13 Oct 20
Edit #2Seems like management is caring less and less about their customers satisfaction.. when the mistake was on your end you should be going out of your way to make it right, not the other way around.Shout out to Brenda and Alex. If it wasn't for them this review would have been written in a different tone.Edit #1 really disappointed today. Service was really terrible. Im an almost every day customer. The guy wearing a ninja turtle mask needs to loosen up on the tude dude
Armen Jacob
Armen Jacob
21:14 11 Oct 20
Michael Herrera
Michael Herrera
08:51 09 Oct 20
The ultimate experience yesterday! Our wait party of 5 with a reservation was one hour long. If your going to charge for NOT showing up PLEASE be punctual on your "reservations". Besides that the food was ok, definitely can add more items on the menu. Our budtender was great, our food waitress not so good. She seemed a little annoyed and rude. Her name was Amber
Fonzy B
Fonzy B
01:12 06 Oct 20
Super Dope place they always have what my brother needs and my mom loves the CBD products here because she has nerve pain sometimes so it's not to find products that help her with that!
Andre stepsky
Andre stepsky
17:37 05 Oct 20
Yes yes yes they good stock decent prices. Def will go back
Thomas Gustovich
Thomas Gustovich
02:52 04 Oct 20
Andre Stepsky
Andre Stepsky
03:27 03 Oct 20
Excellent. A+
Crystal Deluna
Crystal Deluna
01:21 25 Sep 20
Armando Rodriguez
Armando Rodriguez
16:51 17 Sep 20
I dont smoke but I bring my 2 brothers and sister here and they always come out happy........like real happy.
Kristin Phillips
Kristin Phillips
02:57 15 Sep 20
Very nice people. Very welcoming.
Janet Lopez
Janet Lopez
16:57 10 Sep 20
Edving Moreno
Edving Moreno
17:55 08 Sep 20
6am favorite spot to go to!!!!
Arman Chilingaryan
Arman Chilingaryan
00:39 08 Sep 20
Chris M
Chris M
04:38 02 Sep 20
Hands down THE BEST dispensary... in LA. I ordered online and visited as a first time customer. The quality and pricing is killer. ALEX IS THE MAN!!! He is totally cool and he turned me on to a few other flavors. Roots is lucky to have him!!
Brian Briggs
Brian Briggs
21:37 01 Sep 20
Henry Lopez
Henry Lopez
05:28 30 Aug 20
Jacob Arceo
Jacob Arceo
01:10 28 Aug 20
Very clean store great customer service and big selection
danny gogolowski
danny gogolowski
02:04 27 Aug 20
Roslyn Johnson
Roslyn Johnson
01:23 23 Aug 20
Great Bud tenders
Nancy Tonque
Nancy Tonque
07:47 19 Aug 20
Great store fresh up to date brands and products staff wasn't friendly the girl helped me wish I knew her name was rushing me didn't feel answering my questions about brands I didn't know about,?like she said do your homework !! Won't be returning !!
J R
J R
22:18 16 Aug 20
Great staff great prices
Luis Torres
Luis Torres
04:24 14 Aug 20
mister shoe
mister shoe
17:17 13 Aug 20
They do not incorporate taxes into the cost. For $130 I got 7 janky grams of less than 20% THC strains. The subtotal was $97, meaning they are upcharging 30% tax on you. No other place in the valley is this expensive, and it's rather telling that some of these reviews look like friends, employees, or paid for. Don't bother. Muzeum LA is really where it's at. Only 7 miles away. Or go with delivery from a trusted place like Emberz. Don't bother with this overpriced retail store. This is what the bad future of marijuana looks like, and it should be avoided.EDIT: Should be noted this place isn't on weedmaps or leafly, the Roots stores you see there are different, and run by actual growers, not some dude who knows a grower etc. Avoid this type of retail stores that use similar names to grower owned/operated dispensaries. They are generally scamlords who rented a place and aren't even pre-ordinance. This place is definitely one of them. Do not buy from them, you are supporting the downfall of the marijuana industry in California doing so.
Salvador Ortega
Salvador Ortega
14:30 08 Aug 20
David L Reinke
David L Reinke
22:48 31 Jul 20
Brittany Howard
Brittany Howard
22:57 29 Jul 20
All kind of flavor great customer service . 20% off first time patients.. 15% at certain times of the day
Zac LeMieux
Zac LeMieux
20:14 28 Jul 20
Very helpful, welcoming, & knowledgeable
Daniel Dobeck
Daniel Dobeck
23:57 24 Jul 20
A good shop . friendly and knowledgeable staff soo many options of trees, concentrate, vape and editable. IMPORTANT. Look on weedmaps first so you know what you want when you get there.
Ronnie Gasca
Ronnie Gasca
18:06 23 Jul 20
Mr Fuller
Mr Fuller
14:37 22 Jul 20
Brandon G
Brandon G
01:47 21 Jul 20
Really great stuff. But taxes are too high
Jose Flores
Jose Flores
04:05 19 Jul 20
Briana Ortiz
Briana Ortiz
02:56 15 Jul 20
Maria Ayala
Maria Ayala
21:54 13 Jul 20
Very overpriced
Sean Zee
Sean Zee
21:38 06 Jul 20
Great selection and service even though it's sort of in the deep valley hood. Eye candy factor, not so much but they're trying.
Nicole Sotelo
Nicole Sotelo
13:10 04 Jul 20
Haley Hanan
Haley Hanan
21:30 01 Jul 20
Great experience. Went in with my boyfriend so he could get a cartridge for his wax pen. Everyone was super helpful and nice. All the staff was awesome
Michael Alvarez
Michael Alvarez
21:45 29 Jun 20
Dane White
Dane White
04:52 28 Jun 20
Best deals
Ricardo A. Rosado Tefel
Ricardo A. Rosado Tefel
02:44 23 Jun 20
Super awesome! Great service
Beatriz George
Beatriz George
02:25 21 Jun 20
Helpful and kind. Did not feel awkward asking for help and the place is spotless. Will go again.
Adriana Raquel
Adriana Raquel
20:56 14 Jun 20
What a great experience!!!! Very knowledgeable and kind staff! I took my mom to her 1st weed shop to get her a topical for her knee pain. The gentleman who assisted us answered all of our questions and knew his stuff. My mom left happy and got exactly what she needed. I didn’t feel rushed nor that the staff was snobby. The gentleman who helped us wanted to teach us what he knew. The shop itself is so clean and very well stocked! I am very happy Roots is near home and I will definitely be coming often! Thanks Roots!
Shark Shark
Shark Shark
23:27 13 Jun 20
This is my new favorite place.
Andre Eliasian
Andre Eliasian
21:26 08 Jun 20
Best dispensary in the LA area. Amaizing service and quality products. They Always have fresh products. The have plenty of parking. Their staff is very knowledgeable and they will educate you everything about cannabis. I would highly recommend Roots LA.
arturo perez
arturo perez
22:59 05 Jun 20
Clayton McQueeney
Clayton McQueeney
00:21 05 Jun 20
Cody Filbert
Cody Filbert
16:49 24 May 20
Tony Milian
Tony Milian
21:11 22 May 20
I usually dont do pre bagged cause its never the best quality. But they actually get some quality buds..
arty1675462
arty1675462
20:17 21 May 20
Very nice dispensary store. One of the best weed shops I've been to. Knowledgeable staff, they had all the big brands, new brands, and big parking was a plus.
Leylanie Tovar
Leylanie Tovar
01:35 21 May 20
Kitteh Boo
Kitteh Boo
11:42 14 May 20
William Barboza
William Barboza
08:31 13 May 20
Jose SantaAnna
Jose SantaAnna
00:04 13 May 20
Best deals in sun valley
A P
A P
02:18 03 Apr 20
Nicole Renee
Nicole Renee
22:19 17 Mar 20
Girls were super awesome! Knowledgeable. i didn't feel rushed like other places
Raico Ochoa
Raico Ochoa
22:08 15 Mar 20
Alfredo Estrada
Alfredo Estrada
01:25 15 Mar 20
Bob Funes
Bob Funes
14:12 14 Mar 20
Good prices nice flowes
Ash S.G.
Ash S.G.
01:52 13 Mar 20
Worth a shot
Jonathan Stark
Jonathan Stark
16:03 02 Mar 20
Clean, new and professional. The staff is friendly and I was surprised at how much of the medicinal products they have. Much more than any other dispensary I've seen. Lots of CBD stuff. The prices are decent too. It's up on DSherman Way but totally worth the trip. And they have 15% off everything on certain days of the week.
Carlos Pizano
Carlos Pizano
07:03 23 Feb 20
Dandy Horror
Dandy Horror
04:22 13 Feb 20
Melanie Herrera
Melanie Herrera
02:34 23 Jan 20
One of the best shops In the area hands down!!
Thomas Romero
Thomas Romero
01:32 23 Jan 20
Great place alot of variety to choose from at great prices and daniella was awesome showed me around took her time was very patient and polite definitely returning and recommending this place to everyone 👌
Rachel Carr
Rachel Carr
02:55 16 Jan 20
H3X 1
H3X 1
20:09 22 Dec 19